Getronics: Completion of its acquisition by AURELIUS
- Getronics unveils international strategy following AURELIUS acquisition
- Following completion of its acquisition by AURELIUS, Getronics is set to deliver a great breadth of services across Europe and APAC, placing a continued focus on its Getronics Workspace Alliance
2nd May 2012, London, UK (to be amended to city and country of release). International ICT services provider, Getronics, has today announced the completion of its acquisition by German AURELIUS Group, whilst simultaneously unveiling its international business strategy. The new Getronics, with operations across Europe and APAC, is investing in the development of next generation technology services, including a new aggregated cloud service which orchestrates third party services and applications, set to launch in Q3. In addition, its focus is firmly on leveraging in-country strengths and sharing those across other regions. For example, the Swiss operation boasts expertise in Unified Comms, whilst the Belgium division leads the way with their innovative New World of Working initiative, which sees businesses adopt the latest ways of effective working and collaboration, using innovative technologies. By strengthening country-specific operations, Getronics will enhance its international service portfolio with its dual focus on unifying country capabilities at a company level and through the Getronics Workspace Alliance (GWA).
Recognised as a strong performer by The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011, a challenger in the Gartner Magic Quadrant for Communications Outsourcing and Professional Services, December 2011, and supporting the 3rd largest number of workspace assets (6.1M assets) across the world according to research by Datamonitor, the GWA continues to be at the core of the renewed Getronics strategy. The alliance is made up of nine members and through its partners, the alliance serves over 90 countries worldwide. Both the GWA and Getronics’ reach will be extended even further through partnerships made possible with AURELIUS-owned companies, where complimentary portfolios can be leveraged to mutual benefit.
Andreas Ziegenhain, CEO, says: “We feel the recognition last year from Gartner reinforces the significant advancements the GWA has made as a challenger in the managed IT services space. It also represents a key milestone in our efforts to evolve and add to our existing portfolio and, with its proven success, we’re keen to develop this offering even further. Our strategy will therefore deliver the best of both worlds: heightened strength locally through technology investment and the roll out of new services, whilst capitalising on synergises made possible through existing AURELIUS companies and the international reach the GWA affords. We also hold a wealth of assets, such as our data centres and nascent cloud portfolio, which have yet to be leveraged at a company level until now, making this a very exciting time for the business.
Getronics is over 100 years old and we’re as committed as ever to delivering the highest standards of service to our customers and our on-going evolution is testament to that,” concludes Ziegenhain.
Through its newly defined strategy, Getronics will look to build upon its significant Q1 successes and notable contract wins. This included, among others, a multi-million-Euro deal with shoe specialists Clarks in the UK; the GWA won a €42 million workspace services contract for a major global healthcare brand across more than 70 countries; a significant renewal and extension of the Getronics-led GWA contract that encompassed long-term client Subsea 7 as they merged with Acergy; a global network maintenance deal was won with a world-leading car manufacturer, led by Germany; finally, a €5.7 million regional APAC hardware procurement and services deal was won with a global investment bank, led by Singapore.
Evidence of the company’s plans for ‘cross-fertilisation’ services can already be seen in a number of countries. For example, service desk centres and contact centre operations based in the UK, Germany, Hungary and Malaysia are now merging into an international offering, of which any country can take advantage. Placing greater emphasis on international collaboration means all Getronics’ businesses will soon be able to take advantage of services previously only available in other countries.
With significant investment from its new parent company AURELIUS and its ambitious growth strategy, Getronics looks set to further establish itself as the leading provider in the outsourcing market.
Getronics is an ICT Services company with an extensive history over the past 125 years. As an expert in workspace management services, connectivity, data centres, and consultancy, Getronics is well positioned to offer best of breed ICT services to many of the FTSE 500 businesses and Public Sector organisations in the world today. To do this, Getronics has a complete portfolio of integrated ICT services for the large enterprise market and works according to a Global Service Delivery Model ensuring that services are provided consistently throughout the world, together with the Getronics Workspace Alliance.
With 2,800 employees in Belgium, Luxembourg, the United Kingdom, Ireland, Switzerland, Germany, Hungary, Malaysia, Singapore, India, and South Korea, Getronics reported full-year revenues in excess of €450 million in 2011. Since 1st of May 2012, Getronics has been part of AURELIUS AG Group, an industrial holding company headquartered in Munich, Germany.
About the Getronics Workspace Alliance
Getronics Workspace Alliance is a global alliance providing customers access to an extensive global network of IT service providers.
The Alliance supplies consistent IT support for 11.5 million end-users around the world. The nine Alliance members — in 30 countries with a total of 34,000 employees, extended with 75 service partners in more than 90 countries— share common processes, methods and tools to deliver global IT services , providing direct benefit for international organisations, through consistent services delivered with a strong local presence, robust international governance and shared service innovation. The nine members are: Getronics, Groupe APX, KPN, CompuCom, Getronics Middle East, NTT Data Getronics, ServiceOne Getronics, Getronics LATAM and Tecnocom. All members are recognised leaders in the European, American and Asian markets.
About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.